Privacy Policy

Privacy Policy for Scottish Cochlear Implant Website: https://scottishcochlearimplants.org.uk/

1. Introduction

This Privacy Policy explains how the Scottish Cochlear Implant Programme collects, uses, stores, and protects your information when you use this website. We are committed to protecting your privacy in line with UK GDPR, Data Protection Act 2018, NHS Scotland Information Governance Standards, and Scottish Government data-protection policies.

2. Our Commitment to Protecting Your Information

We use secure technologies, encryption, and strict access controls to prevent unauthorised access, disclosure, or misuse. We never sell or share your information for commercial purposes.

3. Information We Collect

3.1 Information you choose to give us: Name, email address, and information contained in enquiries.
3.2 Website usage information: IP address (not linked to identity), pages visited, browser type, device information, and traffic data.

4. Cookies

We use essential and analytics cookies to support site functionality and improve user experience. You may control cookies through your browser settings.

5. How We Use Your Information

We use information to respond to enquiries, improve website functionality, maintain security, and support NHS Scotland audit and service improvement.

6. Sharing Your Information

We only share information when required by law, NHS governance processes, or cybersecurity procedures. Analytics data is anonymised.

7. Data Security and Storage

We follow NHS Scotland security policies, using secure servers, encryption, access controls, and regular audits.

8. Links to External Websites

We are not responsible for external website content or privacy practices. Users should review external privacy policies.

9. Your Rights Under UK GDPR

You have rights to access, correct, delete, restrict, or object to processing; withdraw consent; request data portability; and complain to the ICO.

10. Children’s Privacy

We do not knowingly collect personal information from children. Parental involvement is encouraged if a child contacts us.

11. Changes to This Privacy Policy

Updates may occur to reflect legal or governance changes. Revised policies will appear on this page.

12. Contact Us

For questions, please contact the Scottish Cochlear Implant Programme using the contact options on this website